SEREMBAN: Commuters using the Seremban-Kuala Lumpur express bus service will no longer have to pay an additional RM1 online charge when paying for their fare.
State local government development, housing and transport committee chairman J. Arul Kumar said the decision was made following complaints from commuters.
"I visited the Seremban bus terminal with officers from the Land Public Transport Agency this morning following complaints from passengers that apart from the standard fare, they were being asked to pay an additional RM1 online charge and another 70sen for facility charge.
"The additional charges were imposed following the implementation of the Centralised Ticketing System, which came into force today," he said in a statement Wednesday (Nov 1).
The one-way fare between both cities is RM8.
Arul said while the RM1 online charge would be abolished, the authorities were still considering the 70 sen facility charge.
He said the Seremban City Council has appointed a company to carry out upgrading works at the bus terminal.
"Many commuters use the express bus service, especially to get to their workplace daily and charging them extra would be burdensome.
"So for now, the one-way fare inclusive of the facility tax is RM8.70," he added.
Currently, three operators are providing the express bus service between both points.
There is a bus every 15 minutes from Seremban to Kuala Lumpur from 5am to 7.30am and on the return journey from 4.30pm to 8.30pm.
During off-peak hours, there is a bus every 30 minutes.