JOHOR BARU: Improving the service at the two Customs, Immigration and Quarantine (CIQ) complexes in the state will help improve Johor and Malaysia’s image to the world, says Johor Mentri Besar Datuk Onn Hafiz Ghazi.
He said this after receiving a visit from Immigration Department director-general Datuk Ruslin Jusoh at his official residence in Saujana here.
“I am grateful for his commitment and the Home Ministry in continuing to make improvements to the level of service at Bangunan Sultan Iskandar (BSI) here and Sultan Abu Bakar Complex (KSAB) in Iskandar Puteri,” Onn Hafiz said in a statement yesterday.
Ruslin had earlier visited BSI in the wee hours of the morning to inspect its operations during peak hours.
Onn Hafiz, who is also the Machap assemblyman, said three issues were raised and discussed during the meeting, including the administration structure at both CIQs.
“The other issues discussed were studying the addition of X-ray scanners for bus passengers and a more efficient management system.
“We also discussed increasing the number of bus passengers and enforcement at the bus lanes,” he added.
Onn Hafiz said his administration was always prepared to work with the Federal Government to ensure smooth operations at the country’s checkpoints in Johor.“This is to ensure the well-being of our people and travellers, which will help to improve Johor and Malaysia’s image internationally,” he said.