Operators think outside the box

Full self-service: Customers can use a paper cover on their plates or plastic container for their takeaways at a restaurant in Taipan, USJ.

KUALA LUMPUR: The acute labour shortage in the service sector has made many eateries come up with measures to soothe their headache.These include using a scan menu where a customer orders food using a QR code displayed on each table, thus removing the need for a waiter.

Some mamak restaurants and cafes are also turning to using robots to deliver food to customers at their respective tables.