A banner outside Sri Paandi Restaurant in Brickfields, Kuala Lumpur informing customers that the eatery is implementing the self-service method because of labour shortage. — Photos: FAIHAN GHANI/The Star
Even though the country is now in transition towards Covid-19 endemicity, some industries are still struggling to get back into their stride.
Some in the food and beverage industry, for instance, have been finding it difficult to strike a balance between quality service and rising costs.
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A banner outside Sri Paandi Restaurant in Brickfields, Kuala Lumpur informing customers that the eatery is implementing the self-service method because of labour shortage. — Photos: FAIHAN GHANI/The Star
Restaurant operators are finding it hard to hire kitchen workers for labour-intensive work like washing dishes.
Alagarsamy says he often pitches in to clear tables as the restaurant is understaffed.
Suresh says association members have been struggling with a shortage of workers since April 1.
Jawahar says most customers are not happy to help themselves at a restaurant.
Some restaurants have been forced to change the way they operate to minimise the impact of worker shortage.
