Restaurants slapped with show-cause notices over high-priced plain water in Penang

GEORGE TOWN: Fifteen out of 35 eateries checked here under Ops Catut 8.0 (Air Kosong) have been given show-cause notices to explain the high prices they charged for plain water.

The eateries were given five days to justify their prices after the notices were issued under Section 21 of the Price Control and Anti-Profiteering Act 2011.

Penang Domestic Trade and Consumer Affairs Ministry (KPDNHEP) director Mohd Ridzuan Ab Ghapar said up to Monday (April 12), price surveys showed eateries selling plain water at an average price of 50 sen.

“However, some businesses are selling a glass of plain water at RM1.

“As such, notices were issued to these business premises as they need to justify their prices, ” he said in a statement on Tuesday (April 13).

Mohd Ridzuan said the establishments checked ranged from fine dining restaurants to fast food outlets to hawker stalls.

“KPDNHEP will not compromise if any businesses are trying to profit from unreasonable means like selling plain water at a high price.

“We urge consumers who have any complaints to call us on our hotlines, ” he added.

Consumers may forward their complaints to KPDNHEP by calling 04-3840 245,03-8882 6088/ 03-8882 6245 (enforcement command centres), or by visiting their portal at

Consumers may also e-mail their complaints to, whatsapp to 019-279 4317, or download the Ez ADU KPDNHEP on Google playstore.

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