Help rectify status in app issue, govt urged


JOHOR BARU: Malaysians who have returned from Singapore under the Periodic Commuting Arrangement (PCA) are hoping the government could remove their “high risk” status for Covid-19 on the MySejahtera app.

Security officer R. Devaraj, 32, who recently returned under the PCA, said his status on the app still showed he was “high risk” despite receiving a negative Covid-19 result more than a week ago.

“I returned to Johor from Singapore on Nov 10 and got my Covid-19 result two days later.

“Although I tested negative and allowed to take off the pink bracelet, there was no way for me to change my status on the app, ” he said, adding that he was told by a health department officer that the status would only change after 14 days.

He now carries a letter from the Health Ministry indicating that he tested negative for Covid-19 everywhere he goes.

“So far, I have not encountered any problem entering places in Johor but I hope the government can rectify the issue soon, ” he said.

Nurse S. Poonitha, 41, said she and her friends who also work in Singapore and are back in Johor under the PCA, were experiencing the same problem.

“I have decided not to use the app as I am afraid I will be denied entry for being a ‘high risk’ person.

“I try to use the premises’ QR codes or just jot down my details on the log book, ” she said, adding that she received her negative Covid-19 result earlier this week.Like Devaraj, Poonitha is also carrying the letter from the Health Ministry to avoid being denied entry to any premises.

When contacted, Johor Health Department director Dr Aman Rabu said the “high risk” status could indicate that they were in contact with someone who tested positive for Covid-19.

“They should visit the nearest health clinic, ” he said.

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PCA , MySejahtera app , Johor , Singapore , health

   

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