KUALA LUMPUR: The top management of public transport providers should regularly inspect their services, says Transport Minister Anthony Loke (pic).
"It is not just the minister who must come down to check. The chief executive officer (CEO) of the respective government-linked companies (GLC) must be more proactive," said Loke.
He said he would give a directive to all CEOs so that they would have to go down to the ground more regularly to check on the services.
He said this after a spot check at the Pasar Seni LRT Station here on Monday, which saw one of the newly opened bi-directional travelators and ticketing machines not functioning.
Loke also noted that only one out of the four ticketing machines at the Kuala Lumpur KTM station was working.
"It does not show a good image of the country, especially when it is part of Visit Malaysia Year 2020," he told the media after his visit.
The 102m-long pedestrian bridge, which links the Pasar Seni LRT station with the Kuala Lumpur KTM station, opened last November after more than two years of construction.
This link also enables users to easily reach Masjid Negara and other attractions in the vicinity such as Taman Tugu by shortening the walking distance.
Loke had earlier arrived at the Pasar Seni LRT Station using the Dego Ride motorbike e-hailing app services at about 10.45am.