Grab’s new policy irks M’sians

Grab is interested in doing business with JD Central, a US$500mil e-commerce joint venture that Central launched earlier this year with China

PETALING JAYA: Local rideshare users are up in arms over Grab Malaysia’s updated Passenger Can­cel­­lation Policy which goes into effect on March 25.

The policy, which states that passengers who cancel rides five minutes after getting a driver will be charged a fee ranging from RM3 to RM5, spurred much disapproval on social media yesterday.