KUALA LUMPUR: Designated waiting bays for e-hailing services at airports should be closed, says Big Blue Taxi Facilities Sdn Bhd founder Datuk Shamsubahrin Ismail.
He said this should be done, following a ruling that prevents e-hailing drivers from waiting or looking for passengers at all places, including airports.
“Right now, e-hailing drivers usually gather at one area, park their cars and wait for orders. This is wrong, as they should be moving around," said Shamsubahrin.
He urged Malaysia Airports Holdings Bhd (MAHB) at a press conference on Monday (Jan 7) to do away with designated waiting areas for e-hailing service business at all airports immediately.
On Thursday (Jan 3), the Road Transport Department (JPJ) said in a statement that drivers in the e-hailing service business are prohibited from waiting or looking for passengers while plying their trade at all places, including airports.
They were required to only take subscribed passengers who had booked via mobile online services or applications provided by the company that operates such services.
The matter was contained in the terms of the e-hailing service licence stipulated under the Land Public Transport Act 2010, it said.
Praising the new law, Shamsubahrin said that he would start compiling reports to ensure real enforcement is done on errant offenders.
“My eyes are now on JPJ and the ministry, since they have come up with official statements on the ruling," said Shamsubahrin.
He added that he would conduct his own investigation at airports to see if MAHB has closed the waiting areas.
“As long as it is not done, I will continue to speak up and object to such waiting bays being provided to e-hailing drivers,” he said, adding that the point of pick-up and drop-off at any establishment was not an issue.
Shamsubahrin said that a weekly report would also be sent to the Transport Ministry with all pictures, videos and reports on those who flout the law.
He also called on the Kuala Lumpur City Hall (DBKL) to be stringent in its enforcement against errant e-hailing drivers who park and wait for passengers along roads in the KLCC area.
“They are obstructing traffic and the situation is messy along Jalan P. Ramlee, Jalan Kia Peng, Jalan Lumba Kuda and Jalan Ampang are the worst affected," he said.
He also said that he will also send a letter to the JPJ director-general and request for a large-scale operation in the KLCC area to summon all commercial vehicles - including taxis and e-hailing vehicles - for hogging the road shoulders.
Shamsubahrin also told taxi drivers to buck up and improve the quality of their service to fight in the industry.
“It’s a brand new year and taxi drivers must also change their ways and be professional at their job. They must put on a proper uniform or shirts, keep their hair short and never wear slippers while on duty," he said.
“They must stop giving excuses if they want the government to help them. Passengers are ready to use taxi services, provided that taxi drivers change their ways,” added Shamsubahrin.
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