KUALA LUMPUR: Rapid Bus Sdn Bhd has formed a special team to handle insurance claims following the incident involving a RapidKL bus at AU2 Keramat on Thursday night.
Its chief executive officer Mohd Azam Omar said car owners can send their claims along with relevant documents via email to firstname.lastname@example.org.
“I can confirm that the bus involved in the incident was in pristine condition,” he said in a statement Friday (Aug 17).
On Thursday (Aug 16) night, footage of the RapidKL bus ramming into several vehicles on went viral on social media and messaging apps.
The one-and-a-half minute video shows the bus being pursued by several motorcycles, whose riders are heard shouting expletives at the driver and telling him to stop.
The bus is shown weaving recklessly through traffic before ramming into two cars and continuing its rampage.
It then rams into several other vehicles over a stretch of nearly 100m from the first collision before being gridlocked in traffic.
Meanwhile, earlier Friday, Bernama quoted RapidKL chief operating officer Shamsul Rizal Mohd Yusof as saying that the had been with the company for two years and had a good record.
“We are not certain whether he has any health condition as we are still gathering more information on last night’s incident.
“We apologise over the incident and will give our full cooperation to the police,” Shamsul Rizal said.
On whether the bus suffered technical problems, he said the company would have to inspect the bus first before confirming anything.“Based on our SOP (standard operating procedure), only buses in good condition are allowed to be in operation,” he said.