TM: Typhoons did only minimal damage to submarine cables

  • Nation
  • Tuesday, 05 Sep 2017

PETALING JAYA: Submarine cables dama­ged by two strong typhoons near Hong Kong – Hato and Pakhar – will have minimal impact on Internet connection speeds in Malaysia.

“We are not seeing any significant capacity degradation as we have sufficient network capacity to cater to current demand,” Telekom Malaysia (TM) said in a statement.

Four cables were damaged: ASE (Asia Submarine-Cable Express), TGA-Intra Asia (TGA-IA), Asia-American Gateway (AAG) and SEA-ME-WE3 (SMW3).

ASE, also known as Cahaya Malaysia, is a 7,200km submarine cable jointly owned by a consortium run by TM, Singapore’s Starhub, Japan’s NTT and the Philippines’ PLDT.

TM is also part of the consortium that owns AAG, a 20,000km cable.

TM said it detected faults in the cables connecting Hong Kong to Japan, the Philippines, Malaysia and Singapore as well as to the United States and North Asia.

It said submarine cable faults of this nature are normal and the consortium had begun concerted efforts to rectify the problem.

However, online reports suggest it will take up to six weeks to fix because repair work is dependent on ship availability, weather conditions and permits.

“As a precaution, we have also taken steps to optimise traffic, reduce congestion and divert traffic to alternative routes to minimise the impact on our users,” it added.

TM said it will continue to monitor feedback from customers on the quality of service and undertake all necessary measures to ensure uninterrupted service.

Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 1
Cxense type: free
User access status: 3
Subscribe now to our Premium Plan for an ad-free and unlimited reading experience!

Next In Nation

PWD takes swift action after sinkhole detected on Jalan Bagan Lalang in Butterworth
Zahid: Efforts to rekindle Muafakat Nasional must be based on original pact with PAS
Budget 2023: PM confident to get support of MPs
Don’t rush to hold GE15, focus on economic recovery, says Azmin
GE15: Mahdzir confident GPS can win big
Study how Malaysians view Pakatan, says Umno in questioning Rafizi’s ‘formula’
Those calling for GE15 during monsoon 'out of their minds', says Bersatu Youth
GE15: Warisan is BN’s main rival in Sabah, says Reezal Merican
GE15: Bung Moktar hopes for mutual gains in BN-GRS cooperation
More than 10,000 PPS to be gazetted nationwide to prepare for floods

Others Also Read