SUBANG JAYA: Former True Fitness Malaysia employees have claimed the company has been delaying staff salary payments and commission payments since June 2016.
They said the management owes over RM66,000 in commission payments to 18 former employees in three outlets - in Sunway Giza, Taipan and Jaya 33.
Taipan outlet fitness manager Shahrul Hamiri Sharuddin told reporters at a press conference at the Labour Department Tuesday that some employees have not received their commission cheques for four months.
About 30 former employees lodged a complaint at the department to demand their unpaid dues and compensation for being retrenched without warning.
Shahrul Hamiri clamed that the amount of unpaid salaries and commissions for individual staff members ranged from RM6,000 to RM10,000.
"Since June 2016, the company has been delaying our salaries for as long as they could," he said.
"Sales consultants were paid only 50% of their commission and asked to work harder to be receive the balance," former Taipan outlet assistant manager Shafie Selan said.
Shahrul Hamiri said employees could not leave the company despite facing these problems because they feared they would not be paid if they resigned.
"This issue came up at various meetings, but some in the upper management convinced us to stay to fight for our salaries and to support them as things will get better," he added.
According to True Fitness Malaysia's former human resources executive Nor Amira Amrom Hakim, about 100 employees were retrenched without warning upon the announcement of the fitness chain's closure on June 9.
True Fitness Malaysia and Thailand's surprise closure came a week after True Group announced aggressive expansion plans in China.
The announcement said it had ceased all operations of its gyms and spa facilities in Malaysia as it was "no longer financially viable" due to evolving market conditions.
Since the closure, True Fitness Malaysia outlet staff have been bombarded by angry calls from paying members demanding for an explanation, but they said they too are victims.
The former employees have claimed they are also in the dark over the issue.
They claim that they woke up on June 9 to a message from the Malaysian head office informing them that they would "no longer be required to work with immediate effect" as the company had ceased operations.
They said that they have no way of getting answers as everyone in the company has been retrenched, while Malaysian office director Coreen Shan had not responded to calls since the announcement.
"We have no one to call to ask for an explanation," Nor Amira said.
Shahrul Hamiri, however, claimed the closure must have been in the works for a long time as several senior employees had been transferred to True Fitness Singapore.