PETALING JAYA: Commuters at the Kelana Jaya LRT station are fed up with the attitude of taxi drivers who not only refuse to use the meter, but also insist on taking two or three passengers at a time.
Siti Mariam Yunus, 32, who commutes to work daily, complained of taxi drivers who behave like “thugs”.
“Once I reach the Kelana Jaya LRT station, I need to take a bus or a taxi to get to my home, which is less than five minutes away.
“After several bad experiences with taxi drivers, I now would rather take the bus, even if it means waiting up to an hour at times,” said the bank employee.
The taxi drivers, she said, always haggled over the fare and refused to charge according to the meter.
“When I ask, they reply rudely and move to the next passenger waiting in line.
“They usually quote ridiculous prices for short distances and blame it on traffic jams,” she said.
Salesman Robert Lim, 24, said he was usually asked to wait for other passengers heading in the same direction before the taxi driver would take them in his car.
“They refuse to take us unless they can take a few passengers at a time. They charge each of us the same fare so they get to make a bigger profit for each trip.”
Things are not so bright over at the main areas in Kuala Lumpur, as many struggle to flag down taxis at peak hours. Checks by The Star revealed that many taxi drivers would refuse a potential passenger’s request to drive through traffic “hot spots” around the city.
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