PROFICIENCY in artificial intelligence (AI) alone is insufficient to prepare graduates for the workplace.
This, says Zetrix AI co-founder Datuk Fadzli Shah, is because technology cannot replace the practical experience and judgement gained over years on the job.
“For example, a young accounting executive may know how to prompt AI to complete a task, but without sufficient experience, they would struggle to determine whether the output is accurate because they lack the experience to know what to look out for and what to expect.
“That’s the most important thing,” he said.
He also said organisations may find themselves with many employees who can use AI efficiently but too few who possess the tacit knowledge needed to lead others.
“What we may actually face is a talent gap, which is why professionals who combine AI skills with extensive industry experience could become highly sought after in the years ahead,” he added.
However, Fadzli stressed that this does not diminish the importance of AI skills, as workers who know how to use the technology effectively will have an advantage in the future workforce.
“It will not be AI that replaces you in your job, but somebody who uses AI well,” he said, adding that AI should be viewed as a tool that enhances productivity rather than a substitute for human expertise.
