HIGHER education institutions (HEIs) in Malaysia, and indeed around the world, endured an unsettling past 10 months characterised by uncertainty around the reopening of campuses, resumption of face-to-face teaching, restrictions on travel and immigration, and changing regulatory guidance.
Within a short period, HEIs had to quickly adjust from face-to-face to online learning, and from a physical campus workplace to one that is remote and virtual. The transition had been far from easy, and not without a great deal of frustration from educators, students and parents alike.
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