Plea to end red tape

Nawaz showing the serious water ponding issue in one of the PPR Seri Aman units. Overlapping responsibilities among different government bodies has led to residents having to wait a long time to get their leaking units fixed. — Filepic

WHEN KC Lim from Taman Sentosa lodged a complaint with Kuala Lumpur City Hall (DBKL) about rubbish being dumped in front of her house, she was told that she had contacted the wrong agency.

“When I called the DBKL Seputeh branch office, they told me that waste management and illegal dumping falls under the Solid Waste Management and Public Cleansing Corporation (SWCorp).