‘DBKL one-stop hotline ineffective’

By BAVANI M.

Residents have been waiting for months to get this broken drain cover replaced.

HOW long does it take to repair a broken drain cover?

This is the question 71-year-old Len Nyok Chong posed to Kuala Lumpur City Hall (DBKL), because it has been over three months since he first complained to the one-stop hotline 1800-88-3255 about a broken drain cover in a residential area.

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