IBM renews support to enhance George Town’s operational efficiency


  • Metro News
  • Thursday, 06 Aug 2020

WITH Covid-19 further solidifying the need and relevance of advancement in technology, the state government has renewed its memorandum of understanding (MoU) with IBM Malaysia to help the city run efficiently.

Penang Island City Council (MBPP) mayor Datuk Yew Tung Seang said the signing of the MoU meant that IBM would continue to provide advisory, technical expertise and consultation related to MBPP’s smart city implementations.

“IBM will continue to advise MBPP on the planning, developing and deploying of Artificial Intelligence (AI) solutions to help improve our operational efficiency.

“They will introduce solutions to improve our work processes to provide a better quality services to the public.

“Their advisory and technical expertise will cover four key technologies, namely cloud computing, Al, blockchain and Internet of Things (loT).

“These technologies will be able to provide solutions for energy services, asset management, facility management and administration solutions for local government and agencies.

“In short, the implementation of these technologies will make life easier for the people, ” he said during the signing ceremony held at Komtar, Penang, recently.

Yew said the collaboration with IBM had greatly benefitted MBPP.

State local government, housing, town and country planning committee chairman Jagdeep Singh Deo said he was happy that this was the second year where MBPP and IBM Malaysia were working together.

“The Covid-19 pandemic has halted almost all daily and business’ face-to-face activities.

“The only thing that keeps everyone connected during the pandemic is technology, which is no longer an option.

“A smart city has become a common goal for almost every urban and metropolitan city where the administrators are looking forward to building a smart city using technology to achieve the highest level of efficiency in terms of its systems and infrastructure, in a way that best suits their unique set of demands.

“This collaboration is in line with the Penang 2030 vision to create a family- focused, green and smart state, ” he said.

IBM Malaysia managing director Catherine Lian said to date through the public-private partnership, IBM had delivered solutions to tackle traffic congestion, mitigate flash floods, improve preparedness and response time to incidents and provide city data to executives and operational decision makers.

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