Shining again after makeover

  • Metro News
  • Wednesday, 04 Dec 2019

Guests at the wing have access to The Cornwallis lounge.

THE newly renovated Heritage Wing of the Eastern and Oriental (E&O) Hotel in Penang is ready to receive guests again from Dec 20.

An extensive RM46mil refurbishment which began in March has kept its historical grandeur and key elements such as the echo dome while upgrading other elements to offer better hospitality.

The refurbished suites now feature more natural light and a softer colour scheme while retaining the signature twin vanities and long bath.

Renowned for its timeless hospitality, the Heritage Wing now provides a more personalised experience with pre-arrival services, in-suite check-in and round-the-clock butler service.

Guests are also entitled to exclusive privileges such as access to The Cornwallis which is a private lounge offering breakfast and complimentary evening canapes and cocktails, the Heritage Wing pool and in-suite decanters filled with premium gin, vodka, whiskey and snacks that will be replenished daily.

Hotel general manager Alison Fraser said the team aimed to provide guests with a new level of luxury experience.

“Beloved by the people of Penang as well as a global audience, the E&O Hotel has a timeless and unique appeal that we wanted to maintain,” she said.

Fraser added that many of the 100 refurbished suites in the Heritage Wing still have the old light switches which the guests liked very much.

Press members who were invited to the reopening of the Heritage Wing were brought on a tour of the new suites, dining outlets and an E&O exhibition at the Francis and Martina suite.

Fraser also unveiled the new art colonnade along the hallway outside The Cornwallis, showcasing artworks by local photographer Howard Tan from now until the end of January.

The hotel is also introducing exciting culinary experiences at its three new dining outlets — Java Tree, Palm Court and Farquhar’s Bar.Bookings for suite stays at the Heritage Wing from Dec 20 are available now through the E&O Hotel website at

Fraser also lighted up the hotel’s captivating Christmas tree at the lobby.

The lighting of the tree was greeted with much applause by the 500 guests invited to witness the ceremony.

The night culminated with guests and hotel staff singing classical Yuletide carols alongside the Messenger Choir.

The E&0, the only seafront hotel in the George Town Unesco World Heritage Site, was established by the famed Sarkies Brothers in 1885.

Their other landmarks include the Raffles Hotel in Singapore.

Over its 134-year history, the E&O Hotel has played host to the world’s most celebrated artistes, writers and heads of state such as Michelle Yeoh, William Holden, Charlie Chaplin, Rita Hayworth, Rudyard Kipling and Dr Sun Yat Sen.

Staying true to its architectural inspiration, E&O unveiled the 15-storey Victory Annexe in 2013, adding 132 seafronting suites.

The rooms are complemented by restaurants, meeting rooms, pool, spa, and niche retail outlets.

The hotel’s restaurants have a celebrated reputation for serving an extensive menu ranging from local delicacies to a quintessentially English afternoon tea and Sunday roast.

For larger formal celebrations, the E&O’s stately Grand Ballroom, framed with viewing balconies and polished timber floors, brings back the romance of debutante balls and black-tie dinner dances.

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