Wake-up call: The floods that hit Penang in 2017 exposed its lack of flood mitigation and disaster preparedness.
TECHNICIAN Cheong Jia Jian found himself in a messy situation when a massive flash flood hit George Town after a heavy downpour in November 2017.
The 21-year-old was a volunteer with the Community Emergency Rescue Team (CERT) George Town, which was responsible for providing aid during flash floods.
