Plan to train local authority staff to become tour guides

Noorul Ashikin Mohd Din

TOURISM Selangor plans to train staff of local authorities to become licensed tour guides so they are able to promote the state’s heritage, nature, shopping and food attractions more effectively.

Discussions are ongoing with the Malaysian Association of Tour and Travel Agents (MATTA) to create a pool of licensed tour guides in all nine districts in the state.

Those chosen are expected to go through a six-month training programme at a local public university.

Each local council is expected to send three staff for the training and the budget will come from them.

Tourism Selangor general manager Noorul Ashikin Mohd Din said having licensed tour guides will strengthen tourism promotions in all the districts.

“Currently, Tourism Selangor engages private licensed tour guides to conduct tours,” she said.

As more foreign tourists are expected, especially Chinese nationals, Noorul Ashikin said there was a need to have more well-trained personnel.

“Staff selected from the local councils will be equipped with the relevant skills, knowledge of the areas and the right competencies to be effective tourist guides.

She said the course would cover tourism products including local cuisine and dining options besides geography and history.

“Classes will be conducted indoors and outdoors so that participants will get a feel of what Selangor has to offer.

“The training modules have been completed and they are awaiting state approval,” she added.