Kuala Lumpur residents who took time off during their lunch break to visit Kuala Lumpur City Hall (DBKL) to check if their feedback had been included in the revised Kuala Lumpur Local Plan 2040 (KLLP 2040) were left frustrated when they found the counter closed from 12.30pm to 2.30pm on Thursday (May 8).
Many arrived to an empty counter marked with a "Kaunter Rehat 12.30-2.30pm" sign, forcing them to leave.
