Malaysian theme parks getting ready for business

Before you start your fun day at Lost World Of Tambun, you would need to have your temperature checked first. — YouTube

Under the recovery movement control order (June 10 to Aug 31), theme parks are still not allowed to open to the public. However, that has not stopped Legoland Malaysia Resort and Sunway Lost World Of Tambun from coming up with new standards for safety and hygiene at their premises.

Sunway Lost World Of Tambun (LWOT), located in Perak, have come up with a promotional video to showcase the new SOP (standard operating procedures) that they will be implementing once they reopen for business. In a press release, the company says that they are doubling down on safety and hygiene standards, and have released a three-minute-plus video on what future guests can expect at the park and its adjacent hotel.

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With the theme “play and stay with confidence”, the video begins with numerous guests arriving at the theme park wearing masks and getting their temperature checked just outside the entrance, before going through something called the “Malayana Healing Hut”, a disinfecting tunnel.

Bags will still be checked by LWOT employees, who will be wearing face masks and face shields, as well as gloves. All attractions and touch prone areas will be sanitised throughout the day, while social distancing markers will be visible throughout the park, including at eateries. Sanitising liquids and hand-washing facilities will be strategically placed at each station.

At the hotel, rooms that have been thoroughly cleaned and disinfected will be sealed with a sticker on the door to assure new guests that everything is done properly.

Meanwhile, Legoland divisional director C.S. Lim says in a statement, “As much as we are excited to resume our operations, we will take the lead from the Malaysian government when theme parks are allowed to reopen. It is our responsibility to comply with the requirements and work closely with relevant authorities to ensure that our resort is safe for the public.

“As part of Merlin Entertainments, we have also been sharing and applying many learnings and best practices among our sister attractions in a collaborative effort to align ourselves with the highest level of compliance.”

The press statement also mentions the preventive measures that Legoland – located in Johor – has taken, and will continue to implement, to ensure that guests have a safe and fun experience. This includes social distancing and crowd control measures, hygiene and disinfection protocols and enhanced cleaning and sanitising routines.

“Our goal is to keep everyone safe, including our Legoland team and community. We have cautiously evaluated and set new protocols that will allow us to meet and exceed the guidelines put in place by the Ministry of Health, ” says Lim.

Apart from the new SOP, the theme park is also offering guests value-added benefits like free annual pass extensions, attractive hotel stay promotions and discounted tickets.

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