If the gap between the kerb and the bus is too wide or requires taking a step, people using a walking aid should first lift their walker into the bus and apply its parking brake before getting on themselves. Photo: dpa
For people using a walking frame or wheeled walking aid, travelling on a bus for the first time can be tricky. However, there’s no need to panic. Here are a few tips for how to safely get on and off again.
When waiting at the bus stop, it’s important to let the bus driver know that you want to get on. You can use hand signals to indicate this.
If the gap between the kerb and the bus is too wide or requires taking a step, you should first lift the walker into the bus and apply its parking brake before getting on yourself. Don’t hesitate to ask for help.
In the case of articulated (slinky or bendy) buses, avoid getting into the back as it tends to rock more when the bus swerves around a curve. Instead, get on in the middle of the bus, where there tends to be more space for your walker.
Place your rollator in the multi-purpose area of the bus and apply the parking brake. Hold on tight if a seat is not available but don’t sit on the walker as it could fall over. Even with the brake on, you should continue to keep a hand on the walker.
Press the stop request button in good time to alert the bus driver before your stop. Only get up when the bus has come to a complete halt.
If possible, get out together with your walker. Failing that, get out first without the walker and then once you’re safely outside lift it off the bus. Again, don’t hesitate to ask other passengers for help if you need it. – dpa
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