Taiwan-based Malaysian actress Daphne Low recently took to social media to call out a hair salon in Taipei for its unprofessionalism and negligence.
In a lengthy Instagram post on Wednesday (May 28), Low, 31, revealed that she had suffered a first-degree burn on her left cheekbone from a curling iron in a stylist mishap last month.
“During the session, due to the stylist’s error, a curling iron heated to nearly 200°C slipped from a height and landed directly on my left cheekbone before falling onto my thigh.
“As an artiste who regularly undergoes styling, I’ve never encountered such an outrageous accident. I was in so much pain but remained calm and didn’t lash out at the staff,” she wrote, adding that the employees gave her an ice pack to relieve the pain.
While the salon waived the session fee and gave her a discount voucher for the next visit, Low didn’t dare return.
“The next day, there was visible swelling and redness below my left brow and around my eye. It was worse than I imagined. I went to a clinic right away, and the doctor diagnosed it as a first-degree burn,” she said.
While not the most serious type of burn, Low expressed concern over the risk of scarring – a potential career setback for an actress.
The Ola Bola (2016) star alleged that when she informed the salon she would follow up after her medical consultation, a staff member assured her they would stay in touch.
Although the actress initially intended to resolve the matter in private, she chose to publicise it after claiming that none of the staff had responded to her concerns for over a month.
“I have always advocated for harmony and am well aware of the challenges in the service industry.
“If the salon hadn’t given me the cold shoulder for over a month, I never would’ve made it public,” she wrote.
