KUALA LUMPUR: Telekom Malaysia Berhad
(TM) reaffirmed that it remains on track towards its aspiration of becoming a Digital Powerhouse by 2030 through disciplined execution of its PWR 2030 strategy.
Building on this progress, TM is further advancing AI and sustainability to drive long-term value creation for all stakeholders. The update was shared at its 41st Annual General Meeting (AGM) held recently at Menara TM, Kuala Lumpur.
The AGM was chaired by chairman Datuk Zainal Abidin Putih, with the board of directors and managing director and group chief executive officer Amar Huzaimi Md Deris.
Last year, the group recorded a revenue growth of 1.4%, to RM11.9bil, earnings before interest and taxes of RM2.0bil and a strong operating cash flow of RM2.5bil. Total shareholders return (TSR) stood at a healthy 23.5%, alongside a 21% increase in share price. This reflects sustained value creation and growing investor confidence in TM’s long-term growth trajectory.
Approximately RM2.0bil in shareholder and economic value was distributed during the year.
This included approximately RM1.2bil returned to shareholders through dividends, equivalent to 31.0 sen per share, as well as approximately RM750mil contributed through taxes, zakat and other socioeconomic initiatives in support of Malaysia’s digital economy and national development.
The group reiterated its earnings before interest and taxes and revised dividend policy with a minimum payout of 75% of profit after tax and non-controlling interests (Patami).
Effective from the first quarter of 2026, dividends will be declared and paid on a quarterly basis, reinforcing its commitment to consistent and sustainable shareholder returns.
Commenting on TM’s continued transformation journey, Amar said, “To strengthen how we create value, we are accelerating AI (artificial intelligence) and digital innovation capabilities while embedding sustainability more deeply across our business, operations and strategic investments.
“This strengthens our ability to support evolving digital needs across businesses, communities and the nation.”
During the year, the group strengthened its role as an orchestrator of Malaysia’s AI and digital ecosystem by building the infrastructure, platforms and governance needed to support wider AI adoption.
This includes AI-ready data centres, GPU-as-a-service, cloud and cybersecurity capabilities, alongside AI-enabled solutions such as Vision AI, Smart Cities and Smart Urban Forestry for enterprises, the government and global hyperscalers.
Internally, AI adoption was accelerated through agentic AI contact centres, network modernisation and structured AI upskilling for employees.
The group also showcased practical AI use cases through AI-enabled integration supporting the AGM proceedings and an internally developed AI chatbot on its digital integrated annual report website, enabling easier access to key report information.
Reinforcing its commitment to responsible AI, TM became the first Malaysian telco certified under ISO/IEC 42001:2023 Artificial Intelligence Management System (AIMS).
On sustainability, TM evolved its framework last year to adopt the triple bottom line approach of “Prosperity, Planet and People”.
During the year, the group generated RM135mil in revenue from low-carbon products and services, including green-certified data centres and digital solutions for MSMEs, while reducing carbon emissions by 34% from its 2019 baseline.
Beyond its operations, it continued to create positive impact through TM Future Skills, which reached 35 schools and equipped more than 7,000 students with digital education in STEM, coding, AI and 3D printing.
The group also advanced community-led initiatives, including efforts to transform Kampung Mukut, Tioman into Malaysia’s first Smart Eco Village through Jangkau Digital TM, as well as support for sepak takraw development and neurodivergent communities.
TM’s continued commitment to good governance and sustainability received strong recognition locally and internationally.
It achieved an S&P Global ESG score of 57/100, the highest among Malaysian telcos, maintained the highest FTSE4Good rating tier at four stars and retained its MSCI ESG Rating of “A”.
It was also ranked in the Top 1% at the National Corporate Governance & Sustainability Awards 2025, placing seventh out of 847 public-listed companies.
“Having strengthened our foundations and built new digital capabilities over the past few years, we are now entering the next phase of growth,” Amar added.
“Our focus is on advancing these strengths into sustainable progress and long-term value for stakeholders and the nation, as we continue our journey towards becoming a digital powerhouse by 2030.”
