ABM: Banking industry remains resilient, customers to get support


ABM said customers who may be experiencing financial difficulties are encouraged to reach out early to their respective banks.

PETALING JAYA: The Association of Banks in Malaysia (ABM) has given an assurance that the country’s banking industry remains strong and resilient.

In a statement, ABM said it is committed to supporting customers amid global uncertainties, including developments in the Middle East.

“Recognising that external developments may create financial pressures for some individuals and businesses, banks remain ready to provide support where it is needed.

“Our priority is to ensure customers feel supported and have access to appropriate assistance during challenging times.”

According to ABM, customers who may be experiencing financial difficulties are encouraged to reach out early to their respective banks.

“Support has always been available for those with genuine needs, and banks will continue to review each situation with care, understanding, and flexibility.

“Assistance may include repayment arrangements and other tailored financial solutions designed to help customers manage short-term pressures while maintaining long-term financial well-being.”

ABM said the banking industry remains committed to working closely with customers and relevant stakeholders to ensure that individuals and viable businesses continue to receive support, in line with the country’s broader objectives of economic stability and financial resilience.

“ABM would like to emphasise that early engagement is key.

“Customers are encouraged to contact their banks promptly to discuss available assistance,” it added.

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