Perodua to offer cash rebates to 3,100 customers over delivery delay

KUALA LUMPUR: Perodua is offering cash rebates to 3,100 customers affected by the  temporary production halt of its new Myvi as they would not be able to register their cars before Sept 1.

The car maker said these customers were originally set to receive their Myvi before Sept 1, when the Sales and Service Tax (SST) comes into effect.

On June 1, the Goods and Services Tax (GST) rate was reduced from 6% to zero, which resulted in a three-month tax holiday.

However, on Aug 20, Perodua announced production of the new Myvi was interrupted due to a vendor supply disruption.

Perodua Sales Sdn Bhd managing director Datuk Dr Zahari Husin said its personnel would contact these customers whose booked Myvis were supposed to be registered before Sept 1.

“We wish to offer our valued customers a cash rebate upon registration of their vehicles, as compensation for the considerable inconvenience caused to them. In the meantime, we will keep them updated on their Myvi delivery times,” he added.

“We sincerely apologise to not just those whose orders could not be fulfilled before the SST reintroduction, but each and every single customer who has booked our new Myvi after them, as this production disruption will evidently delay deliveries of Myvis ordered more recently.

Zahari said Perodua was doing all it could to ensure Myvi production resumes as soon as possible.

To date, over 68,000 Perodua Myvis have reached owners out of over 120,000 bookings collected since the hatchback’s November 2017 launch, making it consistently Perodua’s best seller throughout the year so far.