Thailand issues new passenger rights rules for domestic and international flights

FILE PHOTO: A traveler takes photographs of planes from an observation deck at Bangkok's Suvarnabhumi Airport January 30, 2007. New Civil Aviation Committee regulations boost compensation for flight delays and cancellations, effective 20 Nov 2025, including tarmac delays. - Reuters

BANGKOK: The Civil Aviation Committee has announced Regulation No. 101 on measures to protect the rights of passengers on both domestic and international scheduled flights, which will take effect from November 20, 2025.

Under the new regulation, compensation for domestic flight delays exceeding five hours will increase from 600 baht (US$19) to 1,200 baht. For flight cancellations, compensation will rise from 1,200 baht to 1,500 baht. Airlines may offer compensation in the form of travel credit for future trips, travel vouchers, frequent-flyer miles or other alternatives.