Hong Kong’s Cathay bans Cantonese couple over insults hurled at mainland Chinese passenger

Cathay confirmed on Saturday the incident occurred on flight CX253 on September 17 and apologised to those affected. - Photo: Jonathan Wong / SCMP

HONG KONG (SCMP): Hong Kong flag carrier Cathay Pacific Airways has apologised and banned two Cantonese-speaking passengers after a mainland Chinese traveller complained they insulted her and made discriminatory remarks during a flight earlier this week.

According to a post uploaded by the Mandarin-speaking passenger on social media platform Xiaohongshu on Saturday, the row broke out on a flight from Hong Kong to London on Tuesday when she reclined her seat, which led the couple behind to accuse her of obstructing their view of the in-flight entertainment.