Social media chatbots to help citizens brace for floods

As Indonesia braces for monsoon floods, a local website says it will help emergency workers and residents who are already battling the coronavirus to better respond to crises.

PetaBencana.id, which means “disaster map”, uses artificial intelligence (AI) and Internet bots to monitor and respond to social media posts by crisis-hit communities, using them to map events such as floods, fires and earthquakes in real time.