PETALING JAYA: Consumers have been urged to lodge complaints against traders who suddenly increase prices following the implementation of the Goods and Services Tax (GST).
Domestic Trade Cooperative and Consumerism Minister Datuk Seri Hassan Malek said the public should lodge complaints over such incidents to deter traders from exploiting the situation.
“If they keep talking about it among themselves but never bring it to our attention, there will be no outcome from it.
“If they come forward and let us know about it, we can investigate and if the complaint is genuine, we will take the necessary action,” he said after launching the Lebih Jimat campaign at Tesco Mutiara Damansara here yesterday.
He said consumers had three ways to forward a complaint.
“They can contact our hotline at 1800-886-800, lodge a complaint via our mobile application MyKira or use our new Ez-ADU app, which allows consumers to lodge a complaint through Whatsapp.
“Consumers need to realise that by doing so, they will help the investigation process,” he said.
On the GST, Hassan said it was an efficient tax system which would eventually benefit the people.