A UVeye scanner, which Hertz is using to detect damage to rental cars. The AI-powered system automatically creates damage reports, which Hertz reviews only if a customer flags an issue after receiving the bill. — UVeye via The New York Times
The next time you rent a car, that ding on the door might not slip under the radar. Powerful new AI-driven tools are helping Hertz and other companies catch every little scratch, and puzzled renters are being asked to pay up.
Hertz, one of the world’s largest car rental companies, debuted the technology last fall at Hartsfield-Jackson Atlanta International Airport, and it’s now in use at five other US airports, said Emily Spencer, a Hertz spokesperson. Developed by a company called UVeye, the scanning system works by capturing thousands of high-resolution images from all angles as a vehicle passes through a rental lot’s gates at pickup and return. Artificial intelligence then compares those images and flags any discrepancies.
