GrabPay ewallet to charge 1% fee on credit card reloads from Sept 11

Customers should note that certain Maybank credit cards with co-branding from Grab will be exempt from the new fee. — Photo by Grab on Unsplash

PETALING JAYA: Grab says it will start charging a 1% fee on credit card reloads to its GrabPay Wallet starting from Sept 11 onwards.

According to an infographic on the Grab website, reloads via other payment methods, including bank transfers, debit cards, and GX Bank, a joint venture between Grab, Singtel, and other Malaysian investors, remain free.

Customers should note that certain Maybank credit cards with co-branding from Grab will also be exempted from the new fee.

Reloads via other payment methods, including bank transfers, debit cards, and GX Bank, remain free. — Grab

LifestyleTech has reached out to Grab for a statement to clarify the reasoning behind the new fee's introduction.

Competing ewallet provider, TNG Digital Sdn Bhd (TNGD), implemented a similar 1% credit card reload fee earlier in February this year, citing the heavy costs of credit card reloads it had been subsidising and excessive credit card balance cashouts.