McDonald’s is ending its test run of AI-powered drive-thrus with IBM

McDonald’s confirmed on June 18, 2024, that it’s decided to end a global partnership with IBM, which has been testing an artificial intelligence technology at select McDonald’s drive-thrus since 2021. — AP

NEW YORK: Ever get your McDonald’s order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant's current automated order taker will soon be coming to a close.

McDonald's confirmed June 17 that it decided to end a global partnership with IBM, which has been testing this artificial intelligence technology at select McDonald's drive–thrus since 2021.