From developing recipes to guiding robots cooking French fries, the role of artificial intelligence in the restaurant industry continues to grow. But it could really change things up in the world of food in the area of customer relations – for instance as consumers place their drive-thru orders or post reviews of their meal online.
To make ordering at the drive-thru a more fluid, efficient experience, companies are testing out scenarios that until recently may have looked like something out of works of science fiction.