Consumer groups disappointed as WhatsApp addresses EU concerns

WhatsApp also promised users’ personal data are not shared with third-parties or other Meta-owned companies, including Facebook, for advertising purposes. — AP

BRUSSELS: Consumer organisations on March 6 complained that WhatsApp’s promises to be more transparent about privacy policy changes were insufficient, after the EU hailed commitments by the messaging service.

The EU began talks with WhatsApp, owned by Facebook parent Meta, after a 2021 complaint by European Consumer Organisation (BEUC) about changes to its terms of use and privacy policy.