WhatsApp agrees to be more transparent on policy changes, EU says

FILE PHOTO: A keyboard is placed in front of a displayed WhatsApp logo in this illustration taken February 21, 2023. REUTERS/Dado Ruvic/Illustration

BRUSSELS (Reuters) - Meta Platforms' WhatsApp has agreed to be more transparent about changes to its privacy policy introduced in 2021, the European Commission said on Monday, following complaints from consumer bodies across Europe.

The European Consumer Organisation (BEUC) and the European Network of consumer authorities told WhatsApp last year that it had not clarified the changes in plain and intelligible language, violating the bloc's laws.