Microsoft probes Teams, Outlook outage as thousands of users report disruption


FILE PHOTO: Microsoft Teams app is seen on the smartphone placed on the keyboard in this illustration taken, July 26, 2021. REUTERS/Dado Ruvic/Illustration

(Reuters) -Microsoft Corp said on Wednesday it was investigating a networking issue that impacted multiple services including Teams and Outlook, with outage reports saying the platforms were down for thousands of users globally.

Microsoft did not disclose the number of users affected by the disruption, but data from outage tracking website Downdetector showed more than 3,900 incidents in India and over 900 in Japan. Outage reports also spiked in Australia, Britain and the United Arab Emirates.

The Downdetector site tracks outages by collating status reports from sources including user-submitted errors on its platform.

"We've identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps," Microsoft said in a tweet.

Microsoft's cloud unit Azure also tweeted about the networking issue, and said that a subset of users were experiencing problems with the platform.

During the outage, most users were unable to exchange messages, join calls or use any features of Teams application. Many users took to Twitter to share updates about the service disruption, with #MicrosoftTeams trending as a hashtag on the social media site.

Microsoft Teams, used by more than 280 million people globally, forms an integral part of daily operations for businesses and schools, which use the service to make calls, schedule meetings and organize their workflow.

Among the other services affected were Microsoft Exchange Online, SharePoint Online, OneDrive for Business, according to the company's status page.

(Reporting by Akriti Sharma in Bengaluru; Editing by Sherry Jacob-Phillips, Subhranshu Sahu and Louise Heavens)

Article type: free
User access status:
Subscribe now to our Premium Plan for an ad-free and unlimited reading experience!

   

Next In Tech News

Meta fails to stop work conditions case in Kenya
Musk’s Twitter expected to face the strictest EU content rules
Microsoft investigates Outlook outage as users face issues
Apple’s latest iPhones sell at US$100-plus discounts in China
Nintendo promises 10% pay hike even as it trims profit outlook
DCG sells shares in Grayscale as it seeks to raise funds - FT
Cryptoverse: Is bitcoin out of the woods? Consider the options
Chinese ecommerce giant Alibaba-backed Daraz cuts workforce by 11%
China's Baidu says developing AI chatbot
India push for digital sovereignty risks more online surveillance

Others Also Read