eBelia: Credit redemption difficulties due to high traffic on e-wallet platforms

Some users experienced difficulties claiming their RM150 credit due to high traffic on e-wallet platforms. — Abstract vector created by vectorjuice - www.freepik.com

PETALING JAYA: Participating e-wallet platforms have acknowledged that some users faced difficulties during the eBelia credit redemption process which began today (June 1).

“We understand that some users are facing difficulties in registering for their RM150 eBelia credit with ShopeePay to claim their additional RM500 guaranteed vouchers,” Alain Yee, head of ShopeePay Malaysia, said in a statement to LifestyleTech.