Zoom, other WFH tech darlings, risk user exodus as the world reopens

Zoom Video Communications Inc’s app has been so ubiquitous during the pandemic that it’s now a verb. Lately, though, workers complain of ‘Zoom fatigue’, and data from New Zealand are ominous. — Dreamstime/TNS

Many Internet companies posted record performance during the pandemic as consumers turned to apps and other cloud software to work, study, socialise and shop from home. But as vaccines roll out and restrictions relax, some of this unprecedented digital demand is fading.

Data from research firm Apptopia reveal how the superstar apps of the Covid-19 era are faring now in the US. Plus, stats from New Zealand, a country that reopened earlier, show what the future might hold for these services.