MCMC: Fast track process to resolve access issues in high priority areas

MCMC may issue a direction to service providers to comply if they cannot resolve commercial negotiations to provide communication services at high priority areas in 10 days. — 123rf.com

PETALING JAYA: The Malaysian Communications and Multimedia Commission (MCMC) said it has instructed telcos to resolve commercial negotiations for access to communications services in high priority areas within 10 business days, or face a direction to comply with its decision.

Following recent complaints by consumers that communication services in some areas have been delayed due to prolonged commercial negotiations among service providers, MCMC said it has developed a fast track process to address the issue.