Holiday retail workers seek ‘temporary lifeline’ in warehouse jobs, if they can find one

An employee pulls a cart full of items at Amazon's distribution center in Staten Island, New York, US. Amazon hired just 100,000 seasonal staff this year in the United States, half last year’s total of 200,000, because it had already boosted operational hires by 275,000 throughout the year, it said in September. — Reuters

This time of year, hundreds of thousands of seasonal retail workers across North America and Europe would usually be wrapping gifts, stirring hot chocolates, tidying Christmas displays or assisting the flurry of last-minute shoppers.

But the balance of available holiday jobs this year has radically shifted from storefront to warehouse and delivery amid record purchases online. And with millions of retail workers in the United States and Europe already laid-off, competition for what remaining jobs are left is fierce, economists say.