US transit authority MTA asks Apple’s help to solve iPhone mask issues


Some people wearing masks while using the New York City subway system during the coronavirus pandemic in New York. New York's mass transit agency wants Apple to come up with a better way for iPhone users to unlock their phones without taking off their masks, as it seeks to guard against the spread of Covid-19 in buses and subways. — AP

NEW YORK: New York’s mass transit agency wants Apple to come up with a better way for iPhone users to unlock their phones without taking off their masks, as it seeks to guard against the spread of the coronavirus in buses and subways.

In a letter to CEO Tim Cook obtained by The Associated Press, Metropolitan Transportation Authority chairman Patrick Foye said riders have been seen removing their masks to unlock their phones using face-recognition technology, despite a recent update by Apple that simplifies the unlock process for people wearing masks.

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