Opinion: Yes, Zoom 'messed up,' but it's not the villain


By Tae Kim

While it’s true that Zoom has made mistakes, much of its problems stem from the unintended consequences of when demand explodes in unexpected ways than from any nefarious behaviour. — Bloomberg

Zoom Video Communications Inc is under siege. While much of the criticism is understandable, the upstart isn’t quite the disaster some make it out to be.

The video-conferencing company has faced an avalanche of scrutiny over its security and privacy issues – from instances of "zoombombing", in which uninvited trolls harass other meeting users, to video recordings showing up on public web servers. It culminated with Zoom CEO Eric Yuan proclaiming he "really messed up” on security to the Wall Street Journal on April 3, and then promising in an apology tour of several media interviews over the weekend to restore the company’s reputation.

Limited time offer:
Just RM5 per month.

Monthly Plan

RM13.90/month
RM5/month

Billed as RM5/month for the 1st 6 months then RM13.90 thereafters.

Annual Plan

RM12.33/month

Billed as RM148.00/year

1 month

Free Trial

For new subscribers only


Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Teleconferencing Zoom Users

   

Next In Tech News

TikTok artists and advertisers to stay with app until 'door slams shut'
TikTok to suspend TikTok Lite's reward programme amid EU concerns
ASML approves Christophe Fouquet as CEO at annual meeting
AT&T beats estimates for subscriber additions, free cash flow
Exclusive-Google rival Tuta complains to EU tech regulators about de-ranking
Microsoft's AI lead puts Amazon cloud dominance on watch
TE Connectivity beats quarterly profit estimates on sensor demand
UK watchdog seeks views on Microsoft's and Amazon's AI partnerships
Texas Instruments' upbeat Q2 forecast pushes chip stocks higher
Italy fines Amazon over ‘recurring’ purchase option

Others Also Read