Home Internet jammed up? Try these steps before upgrading

The problem partly lies in the so-called "last mile”, the link that connects your home to the ultra-high speed Internet backbone. — Charles Krupa/AP

With so much of the US workforce – and their families – now cooped up at home to combat the spread of the novel coronavirus, it's not a huge surprise that home Internet is showing the strain.

If you've had a business videoconference stutter while your teenagers play Call Of Duty online, or found yourself unable to stream the news while your spouse uploads huge data files for work, you'll have a good idea of the problem.