Amazon glitch stymies Whole Foods, fresh grocery deliveries in US

Amazon notified delivery drivers Sunday evening about a 'technical issue that is causing a delay to Prime Now, Amazon Fresh and Whole Foods Markets orders being assigned to delivery partners', according to the company memo. — AFP

Amazon.com Inc suffered a technical glitch on March 15 affecting online grocery orders through its Whole Foods and Amazon Fresh delivery services, which have become lifelines for household essentials for people looking to avoid stores due to the coronavirus outbreak.

"As Covid-19 has spread, we’ve seen a significant increase in people shopping online for groceries,” an Amazon spokeswoman said in a statement. "Today this resulted in a systems impact affecting our ability to deliver Amazon Fresh and Whole Foods Market orders tonight. We’re contacting customers, issuing concessions, and are working around the clock to quickly to resolve the issue.”