The chief executive of the technology company whose app threw the Iowa caucuses in the United States into disarray Feb 3 defended his company but apologised for a technological glitch that angered candidates, left voters baffled and upended the opening act of the 2020 US Democratic presidential primary.
"I’m really disappointed that some of our technology created an issue that made the caucus difficult, ” said Gerard Niemira, the CEO of political technology company Shadow Inc, in his first interview after the caucus. "We feel really terrible about that.”