Apple discovers an issue with some MacBook Air 2018 units, repairs them discreetly


  • TECH
  • Monday, 01 Jul 2019

Apple has instructed the repair staff to replace the main logic board at no cost to customers.

Apple is discreetly repairing MacBook Air 2018 units which appear to be having issues with the main logic board, according to tech portal 9to5Mac.

In an internal document sent to repair staff, Apple claims the issue only affects a “very small number” of MacBook Air (Retina, 13-inch, 2018) units.

It instructed Apple Store and authorised repair staff to replace the main logic board at no cost to customers, and listed one of the symptoms as issues with “power”, but did not elaborate further.

Based on complaints online, 9to5Mac says the issue could be linked to MacBook Air units not being able to power on, which was discovered when the model was first launched.  

The site says Apple will be emailing customers with affected laptops which it will identify using their serial numbers.  

Apple has yet to publicly announce a repair programme or list it on its Exchange and Repair Extension Programmes list.

However, 9to5Mac notes that in some cases Apple does not list programmes that only affect a small number of devices.

Those with affected machines will have up to four years from the original purchase date to request a fix.

The Star Festive Promo: Get 35% OFF Digital Access

Monthly Plan

RM 13.90/month

Best Value

Annual Plan

RM 12.33/month

RM 8.02/month

Billed as RM 96.20 for the 1st year, RM 148 thereafter.

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Next In Tech News

Czech prime minister in favour of social media ban for under-15s
Analysis-Investors chase cheaper, smaller companies as risk aversion hits tech sector
PDRM calls for greater parental vigilance as grooming by online predators leads victims to share more CSAM content
New app helps you sit up straight while at your computer
Dispose of CDs, DVDs while protecting your data and the environment
'Just the Browser' strips AI and other features from your browser
How do I reduce my child's screen time?
Anthropic buys Super Bowl ads to slap OpenAI for selling ads in ChatGPT
Chatbot Chucky: Parents told to keep kids away from talking AI dolls
South Korean crypto firm accidentally sends $44 billion in bitcoins to users

Others Also Read