Online symptom checker often wrong on eye problems: study


  • TECH
  • Tuesday, 14 May 2019

The logo of US social network Instagram is reflected on a woman's eye, on May 2, 2019 in Nantes, western France. (Photo by LOIC VENANCE / AFP)

People looking to a popular online symptom checker for answers about eye problems often get a wrong diagnosis, a small study suggests.

Symptom checkers are all over the Web, often using algorithms to deliver diagnoses even as they post disclaimers advising against using these tools for medical advice. While some studies have already documented many ways that symptom checkers can mislead patients, less is known about how well they work specifically for eye conditions, researchers note in JAMA Ophthalmology.

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